WHOLESALE & RETAIL TRADE OF COSMETICS
PROTOGENOUS 48, 54351, THESSALONIKI
Tax Identification Number: 801154062 – Tax Office: IN THESSALONIKI
TEL .: 6974048866
e-mail: [email protected]
TERMS AND CONDITIONS OF USE OF E-SHOP
1. These Terms and Conditions of use exclusively cover every sale of products and services through the website www.cosmogent.com/ Any deviations from these terms must be confirmed by Cosmogent in writing. Any other terms and conditions are expressly excluded. Every user who enters and uses the services of the online store is considered to consent and unconditionally accept the terms set forth herein, without exception. If a user does not agree with these terms, he must abstain from using the online store and from any transaction with it.
Acceptance of your order implies acceptance of this contract Terms and Conditions of purchase.
Orders must be received in writing online by completing and submitting the relevant form available at www.cosmogent.com/.com. Your order is considered received by Cosmogent from the moment you receive the relevant update of the order status, which appears on the user screen and is sent by e-mail to the contact email address entered by the user. During the processing of each registered order, the stock availability of the products or services you ordered is confirmed. In case the availability or delivery time differs from the one listed on the product or service page, you will receive a relevant update.
Your order is considered binding when you have filled in all the required fields and have pressed the relevant button for final submission of the order.
You are obliged to check the confirmation of registration of your order and to inform Cosmogent immediately and in writing (no later than 5 hours from the time of receiving the electronic notification) for any mistake. Otherwise, the details on the registration confirmation will apply to the contract governing your order.
Before sending the Order Form, you have been informed of the following information:
A. The listed prices of the various products that are displayed on the pages of the website include the legal VAT.
B. Online store prices are subject to change at any time without notice. The indication “Offer” means that the specific product or service has a different price, if it is purchased through the online store, from the one in which it is available in a different time period. Cosmogent does not bear any responsibility and does not cover differences in prices of products or services purchased in another period of time and the customer found afterwards the existence of a lower price due to an offer, in its online store or vice versa. The various offers of products and services are valid until stocks or monitoring positions are exhausted. In case of low / limited availability of product inventory or monitoring positions for services, which has been offered, Cosmogent reserves the reasonable right to execute the relevant orders based on the satisfaction of as many of its customers as possible, ie orders registered by different / separate users.
C. Cosmogent strives to provide you with high quality services on a daily basis. Cosmogent, in good faith, is not responsible or liable for any errors in features, photos and prices of products and services listed on the website (e-shop address) and can not guarantee that there will be no errors for any reason during the introduction and / or updating of the characteristics and / or price of a product or service.
D. In good faith and for your protection, please, if you find that a product or service is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the email [email protected].
E. Cosmogent provides the user with the ability to order products or services, which are available through the online store. In particular, the customer can choose through the online store the product / s that he wishes. This feature is provided under the following terms and conditions: 1) The customer is not required to be a registered member of the Cosmogent website so that he has already provided the necessary information to verify his identity (ie name, email address, telephone contact, Username and Password Security 2) This order will be valid for 48 hours from the moment you receive an informative email about the receipt dates of your order. In case it is found that a user abuses this feature provided by COSMOTZENT PC. (eg repeated ordering of items through the online store), the latter may reject and refuse the order of that user.
The products or services, prices, shipping terms (place, time, etc.) are what are listed in the final submission of your order. Payment is made before the delivery of the product and can be done with one of the following payment methods.
A. Credit card
If you have a credit, debit or prepaid card (Visa, MasterCard, Maestro, American Express) you can use it safely, through our order form. The credit card payment process is covered by the most modern security standards. In this case, and for your own safety, you must be present for the receipt of your order, having with you the credit card with which you made your order and your identity.
The widespread use of PayPal for online shopping gives you extra security and the ability to purchase products. Read more at https://www.paypal.com/
Cosmogent also gives you the opportunity to choose whether the document that will be issued for your order: proof of retail or invoice for sale. Invoice is issued to companies and freelancers, if they fill in the following information during their order: Company name, VAT number, Tax Office, Headquarters and profession. For additional wholesale information contact us at: [email protected]
You can cancel your order at any stage of completion by sending an email to: [email protected]. Depending on the stage of development of your order, we will inform you about the options you have.
Shipping to Greece: The products can be sent to you anywhere within the Greek territory. The products will be sent to you at the place you have indicated to us in the order form, with courier service. The shipment will be made through the Hellenic Post for some areas that can not be done through the courier service. In areas where it is not possible to send your order through the courier service, the shipping time is that provided by the Hellenic Post. Shipments will be made daily, except Saturdays, Sundays and holidays. For orders placed within the Prefecture of Thessaloniki, there will be the possibility of sending the products by a representative of our company, provided that the current obligations of the company will allow the order to be sent within a reasonable time.
The shipment of the products will be done through speedex and the recipient will be charged the shipping cost. The shipment of the products will be done through speedex and the recipient will be charged the shipping cost. Thessaloniki, according to the provisions of the immediately above paragraph.
COSMOTZENT PC does not warrant or guarantee protection for third party products (products that are not manufactured and / or assembled by or on behalf of Cosmogent, and which Cosmogent simply resells). For such products you will receive a warranty directly from the manufacturer or the licensor. This will be listed on the product presentation website.
Cosmogent is not responsible for delays in execution (including delivery), which are due to cases that cannot be attributed to Cosmogent’s fault or due to force majeure and will be entitled to an extension of execution time. Examples include strikes, terrorist attacks, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last for more than 2 months, this order contract can be terminated by any party without compensation.
2. You are responsible for:
– the choice of your Product and its suitability for your purposes,
Telephone and postage costs to contact Cosmogent, if any.
Www.cosmogent.com provides the Content (eg information, names – addresses, photos, illustrations, logos) products and services on this website on an “as is” basis and “As available” and without any representation, approval or written guarantee, expressed or implied, subject to the guarantees of satisfactory quality, suitability, inviolability, compatibility, security and accuracy. In no event shall Cosmogent be liable for any claims of a legal or civil and / or criminal nature or for any damage (positive, special or negative, which, indicatively and not restrictively, divisively and / or cumulatively, consists in loss of profits, data, missing persons. profits, monetary satisfaction, etc.) from visitors of the website or third parties due to a reason related to the operation or not and / or use of the website and / or inability to provide services and / or information available from it any unauthorized interference by third parties with products and / or services and / or information available through it.
The consumer can return Cosmogent products (products produced by COSMOGENT P.C.) that he has bought directly from the Cosmogent e-shop, simply due to remorse (change of opinion, decision), under the following conditions and conditions:
a. Returns must be made no later than fourteen (14) calendar days from the date of purchase.
b. The returned product must be in excellent condition (as new) just before it is sold, in its complete original packaging (box, nylon, foam, etc.) and with all the contents of the original packaging (instruction forms, characteristics and warranties, etc.) and it is clear that the returned product has not been altered in any way.
c. In order for the return to be accepted, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are printed on the purchase document. If the purchase was made by credit card, the electronic payment issued by the bank terminal must be displayed.
d. A product that was sold with an extra gift must be returned with the extra gift, otherwise the value of the gift will be deducted from the returned amount.
e. Provided the conditions are met and a product return is accepted, the consumer is entitled either to receive a credit note of equal value for the purchase of another product (s), or to receive cash back, if the purchase was made in cash. If the purchase was made with a credit card, a transaction will be canceled and a corresponding update (credit) of his credit card will be made and not a return of cash.
f. In case of repeated returns or in case Cosmogent, in its absolute discretion, considers that the consumer abuses the right of return or acts in bad faith is entitled to refuse the return of the product even if the above terms and conditions are met.
g. COSMOTZENT PC reserves the right to cancel or modify its return policy at any time by posting the relevant new terms and conditions on the Website.
h. Cosmogent refund policy does not cover defective products of other suppliers, which are covered by their respective warranties.
For your wish to return the products you bought from our online store, you must notify us in writing at[email protected] with the subject “Order Return Application” stating the date / number of the purchase document within the above deadline. Provided that you receive written return approval from Cosmogent, the address to which the products to be returned must be sent: Protogenous 48, 54351, Thessaloniki, Thessaloniki
To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc.). In case you find a defect, you should contact our online store immediately after delivery, the same day or the next business day at 6974048866 or e-mail [email protected]
The provisions of the Civil Code apply to the treatment of defects or deficiencies of contracted properties in the items sold. In order for a property to be considered contracted, it must be certified as such in writing by both parties. In case of return of the products and accordingly, on the one hand with the way you chose to pay for your order and on the other hand with the way they will be returned, your refund will be completed within 30 days from the date we receive the products. The refund can be made by crediting your account to Cosmogent. This Convention does not affect any consumer rights provided by law.
It is prohibited to copy, distribute, transfer, process, process, resell, create a production or mislead the public about the actual provider of the content of the website. By any chance reproduction, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of Cosmogent or any other copyright holder.
The use of the website www.cosmogent.com/ must be done exclusively for legal purposes and in a way that does not restrict or prevent its use by third parties. The visitor is obliged to use this website in accordance with the law, good manners and these terms, and not to perform acts or omissions that may cause damage or malfunction to it, affect or jeopardize the provision of Cosmogent services.
The names, images, logos and insignia representing Cosmogent or third parties and their products or services are the sole trademark of Cosmogent or third parties, protected by applicable trademark laws. Their appearance on this website should in no way be construed as a transfer and / or assignment of their license and / or right of use.
The connection of the website with other websites through links, is done only for the convenience of the users / members. Cosmogent is not responsible for any damage that may be caused by the use of links to other websites, as well as for the information that may be included in the websites of their links. Cosmogent is not responsible for the content of the pages to which it links, nor is it responsible for the security policy of other sites, as well as for the management of their online visitors.
Cosmogent is not responsible, for any direct or indirect, positive or negative damage to users / members of its website, due to illegal acts of third parties (eg interception or decryption of codes and data), the spread of viruses or other similar elements (eg worms, trojan horses) during the use of the website, or the reproduction (download) of its content or problems that may occur during the use of computers (eg data loss and .λ.π.).
Cosmogent reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will take effect as soon as this text is informed of any change.
If any part of this Convention is found to be void or unenforceable by a court decision, the remainder of the Convention shall remain in force. Cosmogent may enter into an agreement to outsource its obligations to an appropriate third party. Otherwise, neither party will be entitled to assign or transfer its rights or obligations. All notifications must be made in writing (by hand, by e-mail, or letter by first class mail, which will be deemed to have been delivered 48 hours after posting).
This Convention shall be governed by European and Greek law, in particular legislation governing matters relating to e-commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Thessaloniki.